Refund Policy

Thank you for shopping with Boxnoza. We want you to be completely satisfied with your purchase. Please read our refund policy carefully:

Returns

• You can request a return within 14 days of receiving your order.

• To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.

• To start a return, please contact us at support@boxnoza.com with your order number and details.

Refunds

• Once we receive and inspect your returned item, we will notify you by email about the status of your refund.

• If your return is approved, your refund will be processed to your original payment method within 5–7 business days.

• Shipping costs are non-refundable unless the item was defective or incorrect.

Exchanges

• We replace items only if they are defective or damaged.

• If you need to exchange an item, please contact us at support@boxnoza.com.

Return Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• If the return is due to our error (incorrect or defective item), we will cover the return shipping costs.

If you have any questions about our refund policy, please contact us at:

Boxnoza LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: support@boxnoza.com